Prior to the XTN Cognitive Security® intervention, the Banking Group was using an outdated transaction monitoring solution. The result was a generation of high false positives, causing friction in fraud management and a poor digital experience for their customers. Most important, each false positive was a cost to the bank due to the set alarm system involving an SMS authentication system. Also, if they wanted to modify anti-fraud controls, the internet banking application also needed an update, increasing development costs and timeframe.
Discover how we helped them gain a 100% fraud detection rate.
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