Multi-accounting Multi-device Fraud | XTN Cognitive Security

Multi-accounting and Multi-device Fraud Prevention

A practical solution for online gambling and betting operators who can’t keep losing time, money, and player trust.

Keep your digital business safe from Multi-accounting and multi-devices fraud with XTN Cognitive Security®:

  • Stop Loss of Customer Trust
  • Avoid Reputational Damage
  • Preserve gaming integrity

Market Overview

The online gambling industry is one of the most dynamic sectors of digital entertainment. Millions of players expect fair play, fast payouts, and a seamless experience. However, where there is high transaction volume, fraud and money laundering follow. Operators face increasing pressure from regulatory bodies and must mitigate the risks of illicit activities. Both issues lead to compliance challenges and reputational damage, as players demand a secure gaming environment.

What it is and How it works

Multi-accounting and multi-device fraud involve a single actor creating and managing multiple accounts across various devices to manipulate the platform. This behavior manifests in several sector-specific ways:

  • Bonus Abuse
    Bonus Abuse is the most common scenario. During the onboarding process, fraudsters register dozens of fake profiles to exploit welcome bonuses or promotional coupons. This not only inflates acquisition metrics with fake users, but also drains marketing budgets, turning promotional campaigns into losses. These fraudulent patterns reveal themselves in the speed and repetitiveness of account creation and navigation, signs that behavioral analysis and device fingerprinting can reliably expose.
  • Gnoming
    Gnoming (from gnome, like the mythical creature that hides in plain sight, highlighting the hidden and hard-to-detect nature of these fraudulent accounts) takes this further. Here, fake accounts are carefully disguised to look like they belong to different people: friends, family, or fictitious players. Gnoming is often used not just for promotions, but to manipulate betting outcomes. Because these accounts look unrelated, traditional monitoring often misses them. Only advanced behavioral analytics can detect the subtle connections.
  • Collusion
    Collusion is another variation, in which multiple accounts controlled by the same actor sit at the same table or betting session. Sometimes every account is fake; other times, a genuine player unknowingly participates against a network of controlled identities. The aim is the same: to manipulate results. Transaction monitoring alone is not enough to reveal collusion, but behavioral analysis and fingerprinting can expose the hidden links.

The challenge

Gambling operators often treat fraud as a secondary priority, reacting only after an incident occurs. This approach is no longer sustainable due to stricter EU regulations, such as Regulation 2024/1624, and oversight from the European Anti-Money Laundering Authority (AMLA). Internal silos slow down detection, while failure to prevent abuse leads to legal penalties and lost player trust. The core challenge is implementing robust, invisible protection that ensures compliance without adding friction to the gaming experience.

XTN's advanced User Behavior Analysis stops Bot Attacks in their tracks

XTN Cognitive Security® provides gambling operators with a specialized layer of protection that exposes hidden connections between accounts. By combining advanced behavioral biometrics with device intelligence, the platform identifies when multiple identities originate from the same actor. XTN continuously monitors interactions to detect subtle anomalies that indicate fraud. This real-time detection stopsmulti-accounting and multi-devices fraud, preserving a fair environment and a seamless experience for genuine players.

The XTN Multi-accounting and multi-devices fraud solution covers the following main areas of analysis:

  • Behavioral analysis reveals the difference between a genuine player and a fraudster.
  • Smart App Protection secures mobile-web platforms where most gambling activity now happens.
  • Real-time decisioning allows fraud and money laundering risks to be stopped as they happen, not after the damage is done.
  • Fraud and cybersecurity convergence breaks down silos. In many gambling companies, fraud and security teams don’t talk to each other. XTN enables shared visibility and integrated response, providing a true competitive advantage.
Business Risks

Consequences of Multi-accounting and multi-devices fraudcan impact a digital business by:

• Loss of player trust
• Reputational and brand damage
• Compromised gaming integrity
• Regulatory & Compliance Exposue

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