A large European Gambling Group was experiencing Account Takeover (ATO) attacks on its digital services, meaning legitimate user accounts were stolen to exploit their games’ credits, profiles, or payment methods. It had come out as substantial reputational damage for the brand and severe economic damage for consumers. In addition, the Client was suffering Coupon Fraud, seriously damaging new customers’ acquisition marketing campaigns. It means malicious users were registering various accounts to access the benefits offered to new members multiple times. Solving these critical issues means letting the Client have comprehensive visibility about the users accessing the service. At that time, the company could not identify the users’ devices or how they were interacting with the service, both crucial aspects for highly securing the service itself.
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