Insurance | XTN Cognitive Security

Insurance

Tackling Fraudulent Policies and Fake Brokers to Protect Your Insurance Business from Fraud

Empowering Insurers to Combat Digital Fraud and Protect Trust

XTN Cognitive Security helps insurance companies combat the growing threat of fraud in the digital age. As insurance-as-a-service continues to expand, fraudsters are increasingly exploiting digital channels, making insurers more vulnerable to fake accounts and manipulated policies.

From verifying applicants’ financial profiles to detecting fraudulent claims, XTN provides real-time solutions to protect insurers from both opportunistic false claims and complex, organized fraud schemes. By implementing robust fraud prevention strategies, insurers can secure operations, maintain customer trust, and reduce exposure to fraud risks.

Main Protection Goals

To effectively safeguard their operations, insurers must focus on key protection goals that address the most vulnerable areas prone to fraud. These goals include securing quotes and policies, managing accounts securely, and protecting claims from manipulation. By setting clear strategies for each of these areas, insurers can proactively mitigate fraud risks, ensure data integrity, and maintain customer trust throughout the entire insurance lifecycle.

  • Quote and Policy protection
  • Account Management
  • Claim protection

Main Use Cases

Insurance companies face a range of fraud risks that can severely impact their operations and reputation. Key use cases include Insurance Policy Fraud, where fraudulent policies are created or manipulated, and Ghostbroking, where fake insurance brokers sell fraudulent policies to unsuspecting customers. 

  • Insurance Policy Fraud: Fraudsters manipulate insurance policies to gain unauthorized coverage or benefit from claims. This can include using fake identities, forged documents, or altered policy terms to exploit the system.
  • Ghostbroking: Fraudsters pose as legitimate brokers and sell fraudulent insurance policies to unsuspecting customers, often using fake or altered documents, leaving policyholders unprotected and insurers exposed to financial loss.
Business Risks

Digital fraud and cyber threats can impact Insurance by:

• Financial loss
• Reputational damage
• Increased premiums

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